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VPNSecure Faces Backlash After Canceling Lifetime Subscriptions Post-Acquisition

New owners claim lifetime deals were undisclosed during 2023 asset-only acquisition and offer discounted plans to affected users until May 31.

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VPNSecure cancelled lifetime plans for customers who paid for the service years ago.
hand holding phone with VPN app that says "disconnected" on the screen

Overview

  • VPNSecure deactivated all lifetime subscription accounts on April 28, 2025, citing undisclosed deals sold by previous owners between 2015 and 2017.
  • The company’s new owners, InfiniteQuant Ltd, state the asset-only acquisition excluded liabilities, including lifetime subscriptions.
  • Discounted subscription plans are being offered to affected users, with deals available until May 31, 2025.
  • The abrupt cancellations have sparked hundreds of negative reviews on Trustpilot and complaints on Reddit, damaging the company's reputation.
  • VPNSecure ownership has shifted across jurisdictions, complicating legal recourse for users seeking resolution.