Overview
- The recall covers Touareg R plug-in hybrids built from 2020 to 2024 after Volkswagen identified defects in high-voltage battery cell modules.
- The company warns the cells can overheat during charging, creating a vehicle fire risk that could harm occupants, other road users, bystanders, or property.
- Until the software fix is installed, owners are told not to charge using external sources and not to drive in electric-only mode.
- Volkswagen advises selecting the hybrid battery hold setting at a maximum of 50% charge, while petrol-mode driving can continue.
- Affected vehicle identification numbers have been published, a recall hotline is available, and authorised dealerships will install the update at no cost.