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Voice AI Startup Giga Raises $61 Million to Scale Enterprise Support Agents

The San Francisco company is pursuing regulated sectors using client‑cloud installs to limit external data access.

Overview

  • Redpoint Ventures led the $61 million Series A with participation from Y Combinator and Nexus Venture Partners, with the valuation undisclosed.
  • Giga says the funds will expand its technical team, accelerate go‑to‑market efforts, and scale deployments across large enterprises, including targets within the Fortune 100.
  • The company highlights rapid rollout, claiming enterprise deployments in under two weeks and a real‑time orchestration layer that executes multiple actions in under half a second.
  • For finance and healthcare customers, Giga says its system can run on the client’s own cloud using open‑source models so the vendor does not access customer data.
  • DoorDash reports measurable improvements from using Giga’s agents, citing fewer escalations, faster resolution paths, and more efficient workflows.