Overview
- Up to 243 households have been without cable TV, broadband and landline service in Garching since January 1.
- Vodafone attributes the disruption to a connection fault that put the local fiber feed temporarily out of service.
- Local service teams pinpointed the defective coupling through measurements and an on-site inspection and prepared a detailed repair plan with safety provisions for a live main cable.
- Excavation work is intended to begin Friday with completion targeted within one to two working days, contingent on snow and ground frost.
- Vodafone apologized to affected customers and asked for patience until service is restored.