Vodafone Loses 2.2 Million TV Customers After Regulatory Change

The end of the 'Nebenkostenprivileg' forces Vodafone to face significant customer losses as tenants can no longer be billed for TV services through landlords.

• Vodafone's TV customer base in Germany shrank by 2.2 million in the second quarter of the fiscal year, dropping to 8.9 million.
• The 'Nebenkostenprivileg' allowed landlords to charge tenants for TV services, giving Vodafone a competitive edge, but this advantage ended on July 1.
• Competitors like Deutsche Telekom and internet-based TV services such as Zattoo and waipu.tv gained customers as Vodafone's numbers fell.
• Vodafone aims to retain half of the 8.5 million customers affected by the rule change, with current numbers around 4 million.
• Vodafone's overall service revenue in Germany decreased by 3.9%, with TV business losses significantly impacting the 9.3% drop in operating profit.

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