Overview
- Vodafone has formally lodged a complaint with the Australian Competition and Consumer Commission (ACCC), accusing Telstra of misleading conduct over its network coverage claims for the past 15 years.
- The complaint centers on Telstra's use of external antennas to measure coverage, which Vodafone alleges inflates Telstra's advertised network footprint by as much as 40%.
- Vodafone claims Telstra's coverage, marketed as over three million square kilometers, is closer to one million square kilometers for standard mobile phone users.
- Telstra denies any wrongdoing, stating its coverage claims have always been transparent and based on external antenna usage, which benefits customers in remote areas.
- Vodafone has recently expanded its own coverage to over one million square kilometers through a network-sharing agreement with Optus.