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Visitor Sues Universal Orlando for $50 Million Over Alleged Volcano Bay Bathroom Fall

The filing cites a July fall that doctors diagnosed as causing a brain bleed, adding to questions about park safety.

Overview

  • Joshua De La Cruz filed the lawsuit on September 24, 2025 in Orange County through Searcy Law after an alleged incident at Universal’s Volcano Bay.
  • The complaint says he slipped on an excessively wet restroom floor after riding the Ko’okiri Body Plunge on July 11, was knocked unconscious, and was later diagnosed with a significant brain bleed.
  • The suit alleges negligence for not keeping the floor safe or posting wet‑floor warnings and suggests sand, sunscreen, and oils may have worsened the hazard.
  • The plaintiff seeks $50 million for medical expenses, pain and suffering, loss of earnings, and other ongoing losses described in the filing.
  • Universal has not commented publicly, and reporting reflects the plaintiff’s allegations, which have not been tested in court, as the company also faces scrutiny following a recent injury settlement and a separate fatality investigation at Epic Universe.