Virgin Media O2 Upgrades Coventry to 4G/5G and Prepares Torquay 3G Shutdown

The operator is contacting customers without 4G/5G devices ahead of Torquay’s August 4 cut-off.

Overview

O2 turned off 3G in Norwich, Telford and Guildford this week under its phased decommissioning schedule.
As part of its £700 million Mobile Transformation Plan, O2 upgraded 4G and 5G across more than 2,000 Coventry postcodes at no extra cost to customers.
Torquay’s 3G network will be shut down on August 4, and O2 plans to complete the UK-wide 3G switch-off by the end of 2025.
Mobile virtual network operators that rely on O2’s infrastructure, such as Giffgaff, Sky Mobile and Tesco Mobile, will also lose 3G service.
O2 is proactively contacting customers with 3G-only devices, prioritizing vulnerable users for free or discounted 4G/5G handset upgrades.