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3h ago

Virgin Australia Bali–Brisbane Flight Lost All Toilets for Final 1 Hour 40 Minutes

The airline says limited engineering support in Denpasar left a rear lavatory unserviceable before departure.

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Virgin passengers endured hours without toilets after mid-air failures, with many resorting to bottles as the airline later issued an apology.

Overview

  • Virgin Australia confirmed every lavatory became unusable for the last 1 hour and 40 minutes of Flight VA50.
  • Passengers said they were told to use bottles or sinks as toilets clogged and overflowed, with urine on the floor and a strong odour reported.
  • One elderly passenger reportedly wet herself, and travelers described distress and humiliation during the six-hour journey.
  • The Boeing 737 MAX 8 service left Bali with a rear toilet already out of service and continued to Brisbane with only two functioning bathrooms.
  • The airline apologized, began an investigation, and is crediting affected customers, while the Transport Workers’ Union called the incident a severe hazard and contacted Virgin.