Overview
- The airline confirmed all lavatories were unserviceable for about the last 1 hour and 40 minutes of six-hour Flight VA50 from Denpasar to Brisbane.
- The Boeing 737 MAX 8 departed with one rear toilet already inoperable, with limited engineering support in Denpasar cited for not delaying the flight.
- Passengers reported overflowing waste and strong odors in the cabin and said an elderly woman wet herself during the incident.
- Virgin Australia apologized, opened an investigation and said affected customers will receive flight credits, while thanking crew for managing the situation.
- The Transport Workers’ Union called the event a severe hazard and said it contacted Virgin, with reporting indicating the aircraft’s toilets have since been repaired.