Overview

• The Boeing 737 MAX 8 departed Denpasar with a rear lavatory already inoperative, and the remaining toilets failed during the six‑hour journey to Brisbane.
• Passengers reported overflowing waste and strong odors in the cabin after clogs led to urine and used paper on the floor.
• Crew told travelers to relieve themselves in bottles or on top of existing waste, and a passenger said an older woman wet herself.
• Virgin Australia confirmed technical problems, apologized to customers, is contacting affected travelers, and is providing a credit for the flight.
• Limited maintenance capacity at Denpasar has been cited in reporting as a possible factor, the flight was not diverted, and neither a root cause nor a diversion rationale has been released.