Overview

• Gold Coast GP Dr Elise Turner says a Virgin Australia lounge manager at Melbourne Airport told her not to express milk in the public area, directed her to a bathroom, touched her arm, and asked her to leave.
• Turner, a women's health specialist and mother of twins, says she was pumping discreetly under her shirt and later detailed the encounter in an Instagram video.
• Virgin Australia issued a public apology, saying the handling of the situation fell short of its standards and that it had contacted Turner to apologize directly.
• 9News reports the airline has also spoken with the employee referenced in Turner’s video.
• Coverage notes the Sex Discrimination Act 1984 protects breastfeeding and defines it to include expressing milk, and there is no report of a formal complaint or investigation outcome at this stage.