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Virgin Australia Apologizes After BaliBrisbane Flight Loses All Toilets Midair

The incident drew a safety warning from the Transport Workers’ Union.

Overview

  • Virgin Australia said the flight departed with a rear lavatory already out of service and the remaining two failed during the final 1 hour and 40 minutes on a Boeing 737 MAX 8.
  • Passengers reported being told to relieve themselves in bottles or use sinks after the toilets clogged and overflowed, spreading waste and a strong odor through the cabin.
  • A traveler described an elderly woman wetting herself and called the experience humiliating, while crew later apologized on board.
  • The airline said it is investigating the failures, is crediting customers for the DenpasarBrisbane sector, and is proactively contacting affected guests.
  • 7NEWS reported the flight was not delayed despite the initial fault due to limited engineering support in Denpasar, and coverage noted a similar incident last year involving Fremantle AFL players.