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Virgin Atlantic Details Five-Year Overhaul With Free Starlink Wi-Fi, AI Concierge and Premium Seats

A detailed timetable outlines Wi-Fi roll-out, cabin conversions, an AI concierge launch, air taxi trials, all set to begin with technical work in late 2025.

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Overview

  • Virgin Atlantic will begin installing SpaceX’s Starlink on its Airbus and Boeing fleet in the third quarter of 2026 and expects fleet-wide service by the end of 2027.
  • The airline plans to launch a new mobile app with an OpenAI- and Tomoro.ai-powered voice concierge in December 2025 to personalise bookings and travel guidance.
  • Starting in late 2025, onboard bars will be removed to make way for additional Retreat Suites as Premium and Upper Class seats grow to 45 percent of total capacity by 2030.
  • A $17 billion investment will upgrade the fleet to 45 next-generation aircraft by 2028, targeting an average aircraft age of around seven years.
  • In partnership with Joby Aviation, Virgin Atlantic aims to introduce zero-emission electric air taxi links between UK cities and airports before 2030, pending regulatory approval.