Overview
- Nagpal says a friend filed the complaint through Dubai’s official system, after which crews arrived and began work promptly.
- The footage documents a timeline from about 12:30 p.m. to 4:30 p.m., showing potholes filled, the surface rolled, fresh paint applied, and traffic flowing again.
- Viewers widely praised the response and contrasted it with slower road repairs reported in other countries.
- At least one outlet covering the clip included a disclaimer that the account is user-generated and not independently verified.
- The video drew broader attention as India Today and The Indian Express reported on it on November 12 following initial coverage on November 11.