Overview

• A Bengaluru passenger recounted on Reddit how his Uber-booked auto driver slowed in dense traffic to browse actress Sreeleela’s Instagram profile mid-ride, leaving him “furious and helpless.
• The Reddit post went viral on July 18 and drew hundreds of comments from commuters reporting similar incidents of drivers using smartphones behind the wheel.
• Commuters and road safety advocates are pressing Bengaluru authorities to strengthen enforcement of distracted driving laws for auto-rickshaw and ride-hailing drivers.
• Critics have renewed calls for ride-hailing platforms to introduce clearer safety protocols, faster complaint resolution and penalties for drivers who use mobile apps while driving.
• Observers warn that growing smartphone addiction among auto and scooter drivers is exacerbating road risks and eroding passenger confidence in app-based commutes.