Overview

• The altercation, recorded in early July and posted July 8, shows a man lecturing Nutrisa employees for refusing to add ingredients beyond the fixed recipe without extra charge.
• When a store manager explained that additional toppings incur fees, the customer demanded his money back after staff held firm.
• Social media quickly dubbed him “Lord Nutrisa,” igniting debate over whether paying customers can override established service protocols.
• Reactions on TikTok and X remain divided, with some defending his customization demands and others lauding employees for enforcing store policy.
• The video’s location and date remain unverified, and Nutrisa has not issued any statement as of July 10.