Particle.news
Download on the App Store

Viral Döner Shop Sign Revives Focus on Illegal Card Fees and Cash Access in Germany

Consumer advocates warn that shrinking cash options risk excluding people without digital payments.

Overview

  • Germany has banned surcharges on card payments since January 13, 2018 under §270a BGB, yet a posted 50‑cent card fee at a döner shop circulated online and highlighted ongoing violations.
  • Consumer groups say cash acceptance is declining across retail, gastronomy and public services, and they seek a legal quota requiring cash-capable self-checkouts, ticket machines and staffed tills with only narrow exceptions.
  • Card use continues to rise, accounting for about 63.5% of retail turnover in 2024, with roughly 1.21 million card terminals in operation according to industry data.
  • Self-checkout installations have surged to roughly 39,000 across German retail, and chains such as Lidl and Kaufland are expanding these lanes while keeping staffed checkouts, with some machines allowing cash.
  • A Bundesbank test found cash was accepted immediately in 98.7% of 2,000 purchases, and the governing coalition plans to require retailers to offer digital payment options alongside cash.