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Viral Bengaluru Fare Comparison Spurs Regulatory Scrutiny of Ride-Hailing Prices

Authorities have begun provisional enforcement measures under new surge pricing rules in response to commuter outrage over stark fare disparities

Some X users attempted to defend app pricing, citing dynamic models.
Bengaluru Women's Comparison On Auto Fare Goes Viral, '₹39 On Meter But ₹172 On App' Sparks Debate On Internet
A Bengaluru man alleged that he was overcharged by a cab driver.

Overview

  • Aditi Srivastava publicized a ₹39 auto meter fare versus a ₹172 ride-hailing app quote that has reignited debate over pricing fairness
  • Social media users have decried what they call “absolute exploitation” as app-based dynamic pricing widens the gap with fixed government tariffs
  • Karnataka’s transport department has cancelled ride-hailing permits and filed cases for fare violations as part of provisional enforcement
  • Under recent cab aggregator regulations, platforms can apply surge multipliers of up to two times their base rates during peak hours
  • The mid-June ban on bike taxis and delays in metro expansion have exacerbated Bengaluru’s last-mile transport shortages, sustaining commuter frustration