Overview
- IndiGo’s delays and cancellations left travellers stranded nationwide, with viral videos showing passengers shouting at ground staff.
- Vir Das posted that the airline’s senior management should take shifts at airports, specifying roles from CEOs to VPs.
- Sonu Sood released a video asking passengers to treat employees with dignity, noting his family faced a wait of about five hours.
- Social media users accused Sood of pushing a paid PR line, reflecting skepticism of celebrity interventions during service crises.
- Aly Goni also urged restraint toward frontline workers as calls intensified for IndiGo’s leadership to provide transparent explanations.