Overview

• Vir Das reported that his wife, recovering from a foot fracture, did not receive the pre-booked wheelchair on an Air India flight from Mumbai to Delhi.
• Despite paying ₹50,000 per seat, the couple encountered broken tables, malfunctioning leg rests, and a seat stuck in a reclined position on a 'newly refurbished' aircraft.
• Das shared that both in-flight and ground staff were unhelpful, with his wife forced to descend the aircraft using a stepladder without assistance.
• The comedian's social media post criticizing Air India's service has gone viral, drawing widespread public attention to the incident.
• In response, Air India issued a statement expressing empathy and announced that they are prioritizing an investigation into the reported issues.