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VietJet Charter Finally Departs Krasnoyarsk After Nearly 30-Hour Delay

The regional consumer watchdog plans to send passengers a claim template over alleged shortfalls in required care.

Overview

  • Rospotrebnadzor reported the flight took off at 04:17 local time on December 2 after an almost 30-hour delay.
  • The delay followed a technical malfunction of the aircraft that triggered repeated schedule changes.
  • About 340 passengers were affected, according to earlier airport and watchdog figures.
  • Passengers told Rospotrebnadzor that meals and hotel accommodation were provided late and not to everyone, and specialists had been consulting travelers at the airport.
  • The Krasnoyarsk transport prosecutor opened a review into compliance with passenger-rights obligations during the disruption.