Overview
- The spa owner, Alejandra Fontao, provided surveillance video of the confrontation and messages to entertainment programs for broadcast.
- Jiménez had received a free treatment about a year earlier in exchange for promotion, which both sides say she completed.
- On a recent visit with her mother, staff told her the mother’s service would cost roughly 55,000 pesos after a proposed discount, prompting the dispute.
- In the video and a follow-up call, Jiménez objected to the charge and to the spa’s continued use of her prior promotional image, saying her social-media story is worth far more.
- Fontao later decided not to charge for either treatment, then asked Jiménez by message for a courtesy post, which drew no reply, and there is no indication of legal action.