Overview
- Verizon acknowledged a widespread disruption to wireless voice and data and said engineers are working to resolve it without disclosing a cause or restoration estimate.
- Outage reports on Downdetector peaked around 175,000–180,000, with complaints spanning major cities including New York, Washington, Chicago, Los Angeles and Boston.
- Many devices displayed “SOS” status as calls and mobile data failed for some customers, texts could work over Wi‑Fi, and Verizon’s network status page was intermittently unavailable.
- Washington, D.C., and New York City issued alerts that some Verizon users might have trouble reaching 911 and advised using another carrier, a landline or visiting police or fire stations.
- Other carriers saw smaller, likely collateral effects; T‑Mobile said its network was operating normally though calls to Verizon users may fail, some Verizon home internet was affected, and MVNO Visible reported little impact.