Overview
- Verizon acknowledged wireless voice and data problems and said engineers are working to resolve the issue, with no cause or restoration timeline disclosed.
- DownDetector logged hundreds of thousands of user reports beginning around noon ET, with impacts reported nationwide and concentrated on the East Coast.
- Many users saw “SOS” or no signal on their devices, indicating a loss of carrier service while 911 calling remains available.
- Officials in Washington, D.C., and New York City advised using other carriers, landlines, or in-person reporting if Verizon customers could not reach emergency services.
- Some customers also reported home internet disruptions, Verizon’s status page was intermittently unavailable, and smaller outage spikes appeared for AT&T and T-Mobile.