Overview
- The company acknowledged widespread service interruptions across major U.S. cities and has not provided a cause or full restoration timeline.
- Reports differ on the start time, with some citing shortly after 9 a.m. ET and Downdetector showing a surge around noon.
- Outage reports on Downdetector peaked near 178,000 before easing to about 110,000 by 2 p.m. ET as some customers regained service.
- T-Mobile said its network is operating normally and warned its customers they may be unable to reach Verizon users.
- Krispy Kreme is giving one free Original Glazed doughnut from 5–7 p.m. local time, limited to one per customer, with exclusions including Times Square and Puerto Rico.