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Verizon Confirms More Than 13,000 Job Cuts in Overhaul, Will Shift 179 Stores to Franchises

CEO Dan Schulman says the restructuring will simplify operations to redirect resources toward the customer value proposition.

Overview

  • The reductions mark the carrier’s largest single layoff and will primarily affect its U.S. workforce.
  • Verizon will establish a $20 million career transition fund focused on reskilling for the "age of AI," while stating the cuts are not caused by AI.
  • A company spokesperson called the move a chance to reset, restructure and realign priorities to regain leadership in communications.
  • The push follows sluggish third‑quarter growth, with 44,000 postpaid phone additions versus more than 1 million at T-Mobile and stronger results at AT&T.
  • Verizon has faced pressure on investment and margins after heavy spending on 5G spectrum and recent deals including Frontier and TracFone.