Overview
- Notifications began Thursday in what the company says is its largest single workforce reduction: more than 13,000 roles, about 13% of staff.
- Verizon will convert 179 corporate-owned stores to franchises and close one location as part of streamlining efforts.
- The company will significantly reduce outsourced and other external labor to cut costs and operate more quickly.
- A $20 million Reskilling and Career Transition Fund will offer training and job placement support to departing employees.
- Verizon says the reductions affect roughly 20% of non-union management and align with plans to integrate the Frontier purchase and expand AI-driven customer initiatives.