Overview

• Bentele, who leads the Sozialverband VdK and is visually impaired, describes day-to-day inclusion as really difficult.
• She says buying a washing machine that can be operated without sight remains challenging because many models lack tactile controls.
• She highlights obstacles at cash machines as physical keys disappear in favor of smooth touch surfaces.
• She reports frequent dependence during card payments, saying she has told taxi drivers her PIN many times.
• Her comments were published in a Süddeutsche Zeitung weekend interview and reported by German outlets on Saturday.