Overview

• The official tally, disclosed by Vice President Susana Camarero in a parliamentary response, confirms 37 deaths among users of the Generalitat’s teleassistance service out of 229 fatalities in the province of Valencia.
• Journalistic analysis of call lists shows different labels before and during the flood versus the day after, and records note more than 30 calls to 112 that went unanswered.
• Acció Cultural del País Valencià asked the investigating judge, Nuria Ruiz Tobarra, to probe the 37 deaths and to obtain call recordings, the list of victims, service protocols, and AEMET consultation records.
• The Generalitat says provider staff issued precautionary messages on October 28 and again from 8:30 a.m. on October 29, and reports more than 100,000 follow‑up calls in affected municipalities with needs identified in over 1,700 users.
• The service, managed by private contractor Atenzia, has rapidly expanded to tens of thousands of users, and the disaster disproportionately affected older residents, with over 100 victims aged 70 or above and many found in ground‑floor homes and garages.