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Uttar Pradesh Orders Probe Into Smart‑Meter Overbilling, Sets Consumer Safeguards

The move seeks to restore trust during a rapid expansion of smart metering.

Overview

  • Chief Minister Yogi Adityanath, in a Thursday review, ordered an expert committee to probe inflated bills from smart and pre‑paid electricity meters.
  • He told utilities not to disconnect service for customers found not at fault in billing disputes.
  • The energy minister and the state power corporation chief were directed to inspect the field and resolve complaints quickly through active toll‑free helplines.
  • The power department’s vigilance wing, which checks theft, was warned to avoid enforcement that inconveniences the public.
  • Officials reported more than 84 lakh smart meters and about 95% feeder metering as the government also pushed approval of 5,600 MW at Meja, Obra‑D and Anpara‑E, along with 500 MW solar, 50 MW floating solar and a nuclear survey.