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Utrecht Bus and Tram Disruptions to Persist for Weeks, Province Says

Officials say communication with riders must improve following the mid-December handover to new operators.

Overview

  • Provincial deputy André van Schie told a committee that passengers should expect ongoing cancellations and delays for several weeks.
  • Recent disruptions have been driven by winter weather, staff shortages and technical faults, with daily issues still occurring.
  • The province has signaled it will levy fines for failing to meet the agreed timetable and will discuss an appropriate gesture for passengers after a proposal for two weeks of free travel.
  • Transdev runs city and tram services in Utrecht and nearby areas, while Keolis operates buses in the province’s west and east under the U-OV brand.
  • Elsewhere in the north, modest bus timetable improvements are planned for June in Drenthe and Groningen, but officials warn they depend on temporary funding and do not solve structural shortfalls.