Overview

• The new Informed Delivery app adds push notifications, biometric login, barcode scanning for package tracking, and mobile previews of incoming mail.
• The app is available now for download on the Apple App Store and Google Play.
• USPS reports 24/7 smart lockers at roughly 700 locations and enhanced self-service kiosks in about 2,600 post offices nationwide.
• USPS says kiosks can reduce lobby wait times by up to 40% and lobbies are adding digital displays, streamlined layouts, and expanded government services such as passports and identity proofing.
• The upgrades are presented under bipartisan Board oversight as part of the 10-year Delivering for America plan to improve service and strengthen long-term finances.