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USDOT Waives $11 Million of Southwest Penalty From 2022 Holiday Meltdown

The department says the waiver serves the public interest by encouraging airline investments in resiliency after Southwest reported more than $1 billion in operational upgrades.

Overview

  • Southwest still owes a $35 million cash penalty and must provide $90 million in travel vouchers under the 2023 settlement addressing the mass disruption.
  • The waived $11 million represented the remaining portion of the government fine that had been due by the end of January.
  • USDOT cited Southwest’s post-crisis operational investments exceeding $1 billion as the rationale for modifying the penalty.
  • Southwest said it completed an operational turnaround with industry-leading on-time performance and a high rate of completed flights without cancellations.
  • The move follows other shifts under President Trump’s USDOT, including abandoning a proposed cash-compensation rule for carrier-caused disruptions and dropping a lawsuit over allegedly chronically delayed flights.