USAA Appoints Juan C. Andrade as New CEO to Address Regulatory Challenges

Andrade, a seasoned insurance executive and USAA board member, steps in to lead the company as it faces ongoing scrutiny of its banking division.

Juan C. Andrade, with nearly 40 years of experience in financial services and government, will become USAA's CEO on April 2, 2025.
Andrade succeeds Wayne Peacock, who is retiring after leading USAA since 2020 and serving the organization for 36 years.
USAA's banking division has faced repeated regulatory enforcement actions, with three major penalties in the past five years for risk management and compliance shortcomings.
As a USAA board member, Andrade has contributed to key committees on risk, financials, technology, and member relationships, uniquely positioning him to tackle the company's challenges.
USAA leadership highlights Andrade's track record of building high-performing teams and his commitment to enhancing the company's service to military families.