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US Proposes Consumer Protections for In-Game Currency Scams

The Consumer Financial Protection Bureau seeks to extend financial safeguards to platforms like Roblox, addressing issues of theft, scams, and inadequate support.

  • The CFPB has proposed applying the Electronic Fund Transfer Act (EFTA) to certain gaming platforms with monetized virtual marketplaces, such as Roblox.
  • The rule aims to address consumer complaints about unauthorized transactions, account hacks, scams, and insufficient support from gaming companies and financial institutions.
  • The proposal focuses on platforms enabling peer-to-peer transfers, cash withdrawals, or payments to multiple merchants, excluding games like Fortnite that lack these features.
  • Users and parents are encouraged to share their experiences with gaming-related financial issues during the public comment period, open until March 31, 2025.
  • The final ruling will be shaped by public feedback, though the CFPB's future is uncertain due to calls for its elimination by some government officials.
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