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U.S. Opens Investigation Into 2021 Tesla Model Y Door Handles After Reports of Children Trapped

Investigators are examining low‑voltage failures that disable electronic locks, leaving no manual way to open the doors from outside.

Overview

  • NHTSA launched a preliminary evaluation (PE25010) covering an estimated 174,290 Model Y SUVs from the 2021 model year.
  • The agency received nine owner reports of inoperable exterior handles, including four cases where windows were broken to reach children in back seats.
  • Early findings point to insufficient 12‑volt battery power disabling the exterior locks, with repair records showing battery replacements after incidents.
  • Owners reported no low‑voltage warnings before the lockouts, and NHTSA will review Tesla’s approach to supplying power to the door locks.
  • The probe focuses on exterior operability, could widen based on scope and severity, and follows broader scrutiny of electronic flush handles and other Tesla safety issues.