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UP Energy Minister Suspends Engineer After Ignored Distress Calls

A crackdown on unresponsive officials aims to restore direct public outreach with rural power cuts persisting.

Highlighting negligence and indiscipline, AK Sharma said officials were failing to act responsibly. Akhilesh Yadav (R) meanwhile, remarked that the “connection between the minister and officials has snapped.”
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Overview

  • Minister A K Sharma warned electricity officials they faced “dangerous” consequences after repeatedly ignoring public distress calls and directing complainants solely to the 1912 helpline.
  • An audio clip released by Sharma captured Superintending Engineer Prashant Singh dismissing a caller, insisting on helpline use and boasting of ties to political figures.
  • Prashant Singh was suspended immediately for insensitivity, and all department staff were ordered to recommit to prompt consumer service.
  • Samajwadi Party leader Akhilesh Yadav seized on the controversy to mock BJP governance, alleging rampant corruption and promising relief only if his party comes to power.
  • Technical feeder audits and a mass smart meter deployment launched on July 25 remain under way but have yet to end chronic rural supply shortfalls.