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Unocoin User Logins Remain Disabled as 81,000 Tracked Wallets Show Zero

The gap between the exchange’s claim that customer funds are safe and blockchain snapshots showing empty tracked addresses raises questions about where reserves are held.

Overview

  • Unocoin said it found unauthorized access to its servers and disabled user logins on November 9 while its security team investigated.
  • Blockchain analytics shown on November 12 reported a combined portfolio value of $0 across roughly 81,000 addresses attributed to Unocoin and reporters found the company’s website returning a Cloudflare 504 error.
  • The company has maintained that no customer cryptocurrency was lost but has not published a detailed incident report, a timeline for restoring access, or answered reporters’ questions.
  • Arkham Intelligence’s entity pages can miss wallets that exchanges use for cold storage or new addresses so a zero balance on tracked addresses does not by itself prove funds are gone.
  • Customers remain locked out and unable to trade or withdraw, and the episode deepens trust and regulatory concerns in India’s crypto sector after prior exchange breaches such as WazirX in 2024 and CoinDCX in 2025.