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3mo ago

Universal's Epic Universe Faces Technical Challenges Ahead of May 22 Opening

Universal shifts to standby queues for flagship attractions as technical issues persist during preview phase of its $7 billion theme park.

The Chronos portal to Celestial Park at Universal Epic Universe. (Ricardo Ramirez Buxeda/Orlando Sentinel)
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Dr. Victoria Frankenstein carries on her family's work in Monsters Unchained: The Frankenstein Experiment at Universal Epic Universe.
An actor playing Hiccup facilitates guest interactions with Toothless the dragon within "How to Train Your Dragon – Isle of Berk" at Universal Epic Universe. (Patrick Connolly/Orlando Sentinel)

Overview

  • Epic Universe, Universal Orlando's fourth theme park, officially opens May 22, 2025, featuring five immersive lands and 11 rides.
  • Preview operations have revealed frequent technical breakdowns, including extended closures of major attractions like Harry Potter and the Battle at the Ministry.
  • Universal has replaced the Virtual Line system with traditional standby queues for key attractions after guest feedback highlighted usability issues.
  • Disney executives remain confident that Epic Universe will drive increased tourism to Central Florida, benefiting both Universal and Disney parks.
  • Visitors are advised to prepare for Florida's heat, with limited shade in the park, by packing sunscreen, cooling gear, and water bottles.