Universal’s Epic Universe Enforces Ride Rules That Lock Out Guests
Reporting now focuses on Epic Universe’s strict ride enforcement after early operational hiccups
Overview
- Almost every headline attraction enforces a 40-inch minimum height requirement, preventing many toddlers and smaller children from riding
- Guests face visible “seat checks” with tight restraints that can exclude riders based on body size in full view of waiting lines
- Mandatory locker use and metal detectors—such as at Stardust Racers—force visitors to store belongings off-ride and create bottlenecks
- Universal has banned phones and filming devices on nearly all major rides, with staff actively removing or turning away guests who try to bring devices
- Several top attractions reach capacity early and remain closed for the day, and a stringent weather policy shutters most rides at the first sign of storms, fueling visitor frustration