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Universal Worker Says He Was Fired After Guest Threw 3D Glasses

The claim calls into question Universal’s process for investigating whether staff accounts of guest assaults are accurately documented during Halloween Horror Nights.

Overview

  • The former team member, who posted a TikTok under @jelaur_610, says a guest threw TRANSFORMERS 3D glasses that struck him inside MEN IN BLACK Alien Attack on Oct. 5 and that he then issued a verbal threat.
  • He says Universal placed him on indefinite unpaid suspension on Oct. 6 and terminated him on Oct. 8 for violating the company’s Respect in the Workplace policy.
  • The employee shared termination paperwork he says misstates key details, omits that the glasses hit him, and even contains a misspelling of his name.
  • Reports say security and police reviewed the incident and that the guest was banned, but those outcomes and the company’s investigative findings have not been independently verified.
  • The account has renewed scrutiny of worker safety and park discipline during Halloween Horror Nights by raising questions about how Universal documents confrontations and supports employees who report guest aggression.