Overview

• An internal email from Universal Orlando president Karen Irwin says on‑site examinations by the ride maker and an independent coaster engineer, with the State of Florida observing, validated that systems worked as designed.
• State agriculture officials and the Orange County Sheriff’s Office continue active reviews, and the medical examiner ruled Kevin Rodriguez Zavala’s death an accident caused by multiple blunt impact injuries.
• Universal is revising procedures and signage to stress physical eligibility, including requiring some wheelchair users to walk independently and ending Team Member assistance for transfers on select attractions.
• The Zavala family, represented by attorney Ben Crump, opposes reopening and is seeking a pause for independent inspections, preservation of evidence, and access to records.
• Multiple guests have reported injuries since the ride opened, and at least one lawsuit over alleged April injuries was filed and quickly settled, according to court records.