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Universal Orlando Halts Water Taxis as Rare Freeze Disrupts Operations

A rare Central Florida cold snap pushed systems past safe temperature thresholds, triggering precautionary shutdowns with a phased recovery expected.

Overview

  • Universal suspended hotel–CityWalk boat service on February 2 because temperatures were too low for safe operation, as first noted by Inside Universal on X.
  • The cold wave earlier in the week led to the full closure of Volcano Bay and intermittent shutdowns of major attractions across all three parks.
  • Guests encountered longer travel times and bottlenecks after being redirected to shuttle buses and rideshare alternatives.
  • Resort teams implemented safeguards including draining water features, covering exposed equipment, and early attraction closures to prevent freeze damage.
  • Temperatures are beginning to moderate, and Universal indicates operations will return in stages as weather improves and safety checks clear.