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United to Roll Out Meridian Noise-Cancelling Headphones Across Polaris and Premium Plus Starting Sept. 1

The move answers years of passenger complaints about underperforming Polaris headsets.

Overview

  • Installation begins Sept. 1 on long-haul international flights in Polaris business class and Premium Plus, according to internal communications revealed by aviation watchdog JonNYC.
  • Premium transcontinental routes and long-haul Hawai‘i services will follow, with timing disputed between reports citing mid-September and mid-October.
  • Meridian says the wired headsets feature cabin-tuned, advanced noise cancellation intended to reduce engine hum and improve clarity on United’s entertainment system.
  • The rollout expands beyond United’s earlier plan to equip only the new Polaris Studio suites on incoming Boeing 787-9s.
  • The upgrade surfaced via Meridian’s website and internal United memos rather than a broad public announcement, narrowing a quality gap with rivals such as American’s Bang & Olufsen offering.