Overview
- United’s San Francisco filing says the term “window” identifies a seat next to the cabin wall rather than a guaranteed exterior view.
- Proposed class actions filed in August allege United and Delta charged extra for seats labeled “window” that had no actual windows and did not disclose this during booking.
- Plaintiffs seek millions of dollars in damages for more than 1 million passengers per airline, with the Delta case proceeding in Brooklyn federal court.
- Plaintiffs’ counsel says travelers often pay for window seats for comfort, light, or views and would have selected different seats or avoided the fees if informed.
- The complaints cite windowless positions on Boeing 737s, Boeing 757s, and Airbus A321s and note that American, Alaska, and Ryanair warn customers about such seats.