Overview

• The venue posted an unusually strict policy banning all bags of any size for the concert in the days before the cancellation.
• Ticketmaster told buyers the event organizer canceled the show and said refunds will be issued to the original payment method once funds are received.
• Fans who purchased tickets through third‑party resellers were instructed to seek refunds from their point of purchase.
• An Instagram story from an account identifying as the artist’s manager criticized the decision and noted the arena had disabled comments on certain posts.
• Media reports cite unconfirmed safety concerns as a possible factor, while the artist’s MASA tour remains scheduled to continue in other U.S. cities.