Particle.news
Download on the App Store
18 ARTICLES
·
4w ago

United and Delta Sued Over Selling ‘Window’ Seats Without Windows

The cases target airlines’ failure to flag windowless rows during booking, a disclosure some rivals already provide.

Airplane cabin aisle during a night flight.
United Airlines and Delta Air Lines are facing class action lawsuits accusing them of charging passengers extra for window seats that, in some cases, have no windows at all.
United Airlines planes land and prepare to take off at Newark Liberty International Airport in Newark, New Jersey, , U.S., January 27, 2025. REUTERS/Fabrizio Bensch/File Photo

Overview

  • Greenbaum Olbrantz filed proposed class actions on Aug. 19 in federal court against United in San Francisco and Delta in Brooklyn.
  • The complaints say some Boeing 737, Boeing 757, and Airbus A321 configurations place certain seats next to a blank wall that is sold as a window seat.
  • Plaintiffs estimate each carrier sold more than 1 million such seats and seek millions in damages plus a court-ordered requirement to disclose windowless seats during booking.
  • Named plaintiffs include Aviva Copaken and Marc Brenman for United and Nicholas Meyer for Delta, with reports of fees up to $169.99 or miles used and only partial refunds.
  • United and Delta have not issued substantive comments, while the suits note competitors like Alaska and American flag no-window seats and argue third-party tools such as SeatGuru do not absolve the airlines.