Overview

• The captain reported the brakes seemed less effective than usual, and the plane and brake pedals shook violently just before the incident.
• Pilots were uncertain about ground conditions upon landing; the captain saw a dry runway, while the co-pilot thought it looked wet.
• After touchdown, the captain disabled the autobrakes, aiming for a gradual deceleration for passenger comfort.
• The aircraft sustained heavy damage, including a broken left main landing gear, but no passengers or crew were injured.
• The incident is among a series of recent events raising concerns about United Airlines' safety, prompting the CEO to reassure passengers.