Overview
- UNESCO reports up to 60% of jobs could be affected by AI and finds 58% of university students feel unprepared while only 22% of faculty use these tools, urging institution-wide competency frameworks and AI-centered pedagogy.
- UNAM surveys show widespread use of generative AI across its community—81–88% among students and over 80% among academics—prompting calls for governance, ethics guidance and caution about unreliable AI-detection tools.
- Enterprises in 2026 are embedding role-specific agents inside core apps and orchestrating multiagent workflows with audit trails and approvals, with Gartner listing Multiagent Systems as a strategic trend and warning many agentic projects will be canceled without clear controls.
- Operational examples underscore the shift from recommendation to execution, including automated sales development tasks and customer service where Klarna’s assistant handled two thirds of chats in its first month with faster resolution times.
- Adoption and impact remain uneven: estimates of productivity gains range from 0.1 percentage point annually to 1.8 points, corporate ChatGPT users exceed 7 million, and Latin America—particularly Argentina—lags in AI-related foreign investment and enterprise deployment.